 |
| We
provide offshore business process outsourcing, or BPO,
services from our outsourcing centers in the Philippines. In
our customer management business, We offer our clients and
their customers a wide range of specialized solutions,
including customer care, inbound sales, technical support and
direct response sales services using professionals in the
Philippines. We provide these solutions through multiple
communications channels, including telephone, e-mail, live web
chat and Internet self-help applications. We service
U.S.-based clients in a variety of industries, including
internet marketing, real estate, mortgage, hospitality, technology, telecommunications,
retail, consumer products and financial services.
|
 |
Talented
People
We have developed an extensive recruiting network to
attract high quality talent. Our reputation allows us to
attract high quality candidates to interact with your clients.
Our BPO professionals are college educated and speak fluent English with minimal accents. Our Philippine-based teams are familiar with Western business practices which in turn allows them to provide high-quality service to your customers.
|
We have developed and deployed a customized information technology infrastructure to efficiently and securely deliver our BPO services. Our redundant systems reduce the risk of data loss and transmission failure and allow us to quickly scale to meet increased demand. Key components of our infrastructure include the following:
- Hub and spoke architecture.
- Dedicated telecommunications network.
- Integrated customer communications channels.
- Robust data security.
- Integrated feedback system.
- 24/7 client helpdesk.
- Proprietary self-help software.
- Quality assurance.
|
|
 |
APRIL 2007: MyEmployee's Executes Major Expansion
Plans
Thanks to our wonderful clients and their
tremendous growth as well as their many referrals
MyEmployee is expanding to a larger more modern
facility.Our larger more modern building will allow
us to grow with our clients and provide better services,
with fully redundant Connections, multiple back up
generators we will be prepared for anything. Our
commitment to providing the best service at the lowest
possible cost will be further realized.
We expect to become the low cost leader in this
market. Never compromising on quality, you and
your customers can expect the highest standards at
a price 75% lower than our competition.
March 5, 2007: INCENTIVE FOR YOUR REP.
Many of our clients find it to be in their best
interest to provide incentives, bonuses or
commission to their reps, while we aren't
suggesting you do this, Incentives are a valuable
tool to motivate any employee. A small amount can
go a long way! We pay 100% of the incentives
directly to the reps.
|
|